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SEARCH Website Review & Ratings + Coupons Products & Services is the independent, non-profit website with both free and subscription services corresponding to its American magazine counterpart, which is published monthly by Consumers Union, or Consumers Union of The United States in which it is sometimes called.  Since 1936,'s corresponding magazine has been publishing quality expert reviews and trusted comparisons of consumer products and services based on reporting and results from its in-house testing laboratory and survey research center.   It also publishes cleaning and general buying guides. It has approximately 7.3 million subscribers at present. Company Background

Headquartered in Yonkers, New York, is the world’s largest independent consumer-product testing organization with more than 50 labs, a 327-acre auto test facility, and expert researchers and technicians. can be reached for subscription or billing inquiries via e-mail at their contact page on their website here.  It can take at least 5 business days to respond to your e-mail.  

For a more timely response to your subscription or account related questions, it is recommended that you call's Subscription Department at (800) 333-0663.  The Subscription Department's hours of operations are Monday through Friday from 8 am to 11 pm, EST and Saturday from 9:30 am to 6 pm, EST. 

If you'd like to contact Auto Price Services, including Cars Best Deals Plus, call (800) 880-4874.  Representatives are available to help you 24 hours 7 days a week.  For 24/7 mobile access w/ subscription, visit here to gain access to this feature.  For Safety Recalls, click here

  • For questions regarding on Health, you can contact them at (800) 234-2188.
  • For questions regarding Money Adviser, feel free to call (800) 234-1970.
  • For questions regarding Books, the contact telephone number is (800) 500-9760.
  • For questions regarding "CR Shop Smart", you can contact them at (866) 428-5812.
  • For questions regarding Magazine, you can contact them at (800) 666-5261.
  • For customers from Foreign Countries, their contact telephone number is (515) 247-2999. Customer Feedback & Reviews has been reviewed by  Their consumer report states, " — the largest paid-publication subscription-based website in the world — enables consumers to make better purchasing decisions on the products they are shopping for. Whether a user is looking to find the best deal on an LCD TV, or researching the top-recommended used vehicles, provides ratings and reviews, recommendations and buying advice for thousands of products and services.

In addition to product ratings and reviews, users will find in-depth advice, tips and trends written by Consumer Reports experts. Frequently updated articles, blogs and video content allow consumers to peruse the latest consumer news — whether they’re looking to learn more about budget-friendly home improvement plans, understanding the benefits and risks of retirement options, or searching for the latest recalls of baby products.

The information is updated frequently, providing reliable data, unbiased information and more than 1000 ratings, reviews, product comparisons and video clips. The resource will be available alongside all other EBSCO host databases, to provide seamless and consistent authentication and entry points.". has been given 4 out of 5 stars based on reviews from consumers on has been given ratings in the categories of support quality, communication, and an overall composite rating at Gethuman.con.  Their support quality score is 4.4 out of 5 stars.  Their communication score is 4.6 out of 5 stars.  The company gets an overall composite score at of 4.3 out of 5 stars.   Their responsiveness is said to be about 5.9 minutes when calling the company.

David of Provo, Utah wrote a review of on I have installed CR magazine's app and find the login procedure totally frustrating. First they say choose your login between user ID and password or account number. I always choose user ID and password, which throws me over to account number login. I find this tedious and specious. I am already close to discontinuing my magazine and online subscriptions for their blatant political bias.". Business Credibility & Trustworthiness, which is also known as or Consumers Union of United States is listed with The Better Business Bureau (BBB) as being located at 101 Truman Avenue in Yonkers, New York.  Their phone number is listed as (914) has provided current materials to the Better Business Bureau (BBB).

When a report is complete as it is currently in progress, it will be available at no charge on The BBB website. The report will also include the results of an evaluation in relation to the BBB Standards for Charity Accountability. The BBB reports on charities and determines if they meet 20 voluntary standards on matters such as charity governance, finances, fund raising, and donor privacy. The BBB does not evaluate the worthiness of a charitable program.

MSN reports that, " is published by Consumers Union (CU), an expert, independent nonprofit organization whose mission is to work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves. To achieve this mission, CU tests, informs, and protects. To maintain their independence and impartiality, CU accepts no outside advertising, no free test samples, and has no agenda other than the interests of consumers. Consumers Union supports itself through the sale of information products and services, individual contributions, and a few noncommercial grants. Consumers Union is governed by a board of 18 directors, who are elected by CU members and meet three times a year. CU's President, James Guest, oversees a staff of more than 450.

The Consumers Union National Testing and Research Center, in Yonkers, N.Y., is the largest nonprofit educational and consumer product testing center in the world. Consumers Union buys all the products used as test samples, receives no special treatment, and accepts no free samples. If a manufacturer sends a free product, it gets returned.

More than 100 testing experts work in seven major technical departments — appliances, auto test, baby & child, electronics, foods, health & family, and recreation & home improvement, while more than 25 research experts work in three departments — product acquisition, product information, and statistics & quality management. In addition, Consumers Union has more than 150 anonymous shoppers throughout the country. Cars and trucks get tested at a fully equipped auto-test facility in East Haddam, Conn. Consumers Union also surveys millions of readers to bring the public information on the reliability of hundreds of auto models and of major products such as appliances and electronic gear. Reader-survey data also helps CU rate insurance and other consumer services. (CR) magazine alone has about 4 million subscribers. Consumers Union reaches millions more consumers through, the CR Money Adviser newsletter, a health newsletter and Web site, radio programs, television programs, auto price services, and a New Car Buying Kit. For more information, take a look at these products.

Consumer safety is a priority. Consumers Union research and testing uncovered dangers that led to the Flammable Fabrics Act, the Child Protection and Toy Safety Act, and many product recalls, government standards, and regulations. Check recalls on the CR site to learn about hazardous consumer products. All product safety-related reports are free to all site visitors.

Consumers Union operates three Advocacy offices — in Washington, D.C., Austin, Texas, and San Francisco — that work for consumers' behalf on such issues as health care, food safety, financial services, and product safety. They testify before Federal and state legislative and regulatory bodies, petition government agencies, and file lawsuits on behalf of consumers. The Consumer Policy Institute, at CU's Yonkers, N.Y., headquarters, conducts research and education projects on issues of importance to consumers such as biotechnology, food safety and labeling, recycling, and sustainable consumption.". Website Popularity & Google Ranking

Based in The United States, has a three-month global Alexa Traffic Rank of 2,932 as well as a United States Alexa Traffic Rank of 579. has a United States Quantcast Traffic Rank of 196 and a United States Compete Rank of 491.  Their Google Page Rank is high ranking in at 7. Social Media Presence maintains a Facebook page that has acquired 240,698 likes.  They also have a Twitter account from which they have tweeted 15,936 times.  They are following 88 other Twitter profiles and have an astounding 130,681 of their own  Twitter  followers.  You can also find on Pinterest, where the company has 195 pins on 21 boards.  They have not yet acquired any Pinterest likes.  They have a staggering 1,468,385 Pinterest followers and they follow 97 other profiles on Pinterest.  In addition, you can find at their YouTube channel that has 29,086 subscribers and has had a colossal 25,809,417 video views. Website Security & Safety bears the Verisign Trust Seal.  Their SSL Certificate with Verisign is valid from Dec 14, 2012 to Nov 29, 2013 and is registered to Consumers Union of The United States in Yonkers, New York.  Consumers Union of The United States has been verified by Verisign as the owner or operator of  Official records confirm Consumers Union of The United States as a valid business.

One or more sub-domains within passed the Norton malware scan last on March 9, 2013. undergoes a Norton malware scan on a daily basis and must pass to bear the Norton Secure Website Seal, which is powered by Verisign and does bear. Pricing & Packages offers annual and monthly subscription to their printed magazine and full access to their digital materials on their website.  With a subscription, included is The Annual Buying Guide, a $10.99 retail value as well as 50 Steps to a Richer Retirement, a $6.99 retail value.  Your magazine subscription includes 13 issues including the April Auto Issue and Annual Buying Guide 2013 for only $29 with the convenience of automatic renewal. Shipping Rates & Policies does not offer a formal shipping policy as all their publications are sent free of charge when you have purchased a subscription.  Much of their subscription to their website is available 24 hours a day, 7 days a week, digitally via their website,  For the most part, you won't have to worry about anything being sent other than your magazines. Payment Methods Accepted accepts the payment forms listed below for subscriptions of their magazines and digital publications at

Credit Cards

  • American Express Credit Cards
  • Discover/Novus Credit Cards
  • Mastercard Credit Cards
  • Visa Credit Cards

Debit Cards

  • Mastercard Debit Cards
  • Visa Debit Cards

ATM/Check Cards

  • Mastercard ATM/Check Cards
  • Visa ATM/Check Cards Returns, Refunds & Exchange Policy has you click submit before ordering, authorizing them to charge your payment method provided at the rate offered and to automatically renew your subscription annually at the current rate in effect until you cancel your order.  Be mindful of this.  However, you can cancel your subscription at any time and get a refund of any unused months. To modify your account or cancel your subscription, visit, click on "My Account" and follow the instructions or call (866) 923-1142.  Partial months will not be refunded. Product images & screenshots Coupons
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